PoniLion® | Shipping Policy

1.      We Currently Ship To The Following Countries, With More Countries To Be Available Soon. USA (U.S.) - Canada (CA) - Japan (JP) -  Australia (AU) & EU Countries Such As Germany (DE) - United Kingdom (U.K.) - Italy (IT) - France (FR) - Spain (ES) - Poland (PL)

2.      We Need 1 To 3 Working Days To Process The Order, And 7-10 Days Later You Will Receive Your Products.

3.      Most Of Our Orders Are Shipped Via Amazon Distribution Centers In The U.S., E.U., And Japan. And A Few Orders Are Shipped From Third-Party Warehouses That Are Near Your Country.

4.      Our Shipping Services Also Include Air Transport, Sea Freight, Special Line Service, Express Line Service, And Global Freight Forwarding Services.

5.      During The Busy Holiday Season, Processing Times Take Longer Than Usual, And Some Delays Are To Be Expected.

6.      Ponilion® Is Not Responsible For Any Shipping Deliveries That May Be Affected By Custom Duties, Delays Or Loss Due To Natural Disasters, Or Air And Ground Transportation Strikes Or Delays.

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.